Turnover is costly, especially when your most talented people leave, since they are the most recruited, the hardest to replace and may take top performers or customers with them. This 90-minute stay interviews training shows managers how to keep them.
Managers account for most of the variance in engagement and retention, and many employees leave their boss rather than their job. Building trust is the single biggest lever a manager has, and stay interviews are a direct way to do it.
You'll learn what stay interviews are and aren't, how to start a program, how often to hold them, core questions and probes, how to close the conversation and how to follow through with an action plan.
Stay interviews re-recruit your talent by finding out why people stay and what might make them leave. They make employees feel valued, strengthen or repair manager relationships, identify needs that shape a better employee experience and help prevent exit interviews.
The webinar suits anyone with leadership, management or supervisory responsibility.
Stay interview basics
Conducting stay interviews
Following through
Anyone with leadership, management, or supervisory responsibility.
Stay interviews re-recruit your talent by finding out why people stay and what might make them leave. They make employees feel valued, strengthen or repair manager relationships, identify needs that shape a better employee experience and help prevent exit interviews.
The webinar suits anyone with leadership, management or supervisory responsibility.
Stay interview basics
Conducting stay interviews
Following through
Anyone with leadership, management, or supervisory responsibility.
Pete Tosh
Pete Tosh is the Founder of The Focus Group, a management consulting and training firm that assists organizations in sustaining profitable growth through four core disciplines:Implementing Strategic HR InitiativesMaximizing Leadership EffectivenessStrategic PlanningEnhancing Customer LoyaltyThe Focus Group has provided these consulting and training services to manufacturing and service organizations across the U.S., Canada, Europe, and the Middle East. Pete has worked closely with the leadership teams of organizations such as Exxon, Brinks, EMC, State Farm, Marriott, N.C.I. YKK and Freddie Mac Pete holds a B.A. degree in Psychology from Emory and Henry University and Masters degrees in both Business Administration and …
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