This Bank Secrecy Act training will explain how to train your frontline staff to ask BSA questions. It will cover Currency Transaction Report (CTR), Monetary Instrument Log (MIL) and Suspicious Activity Report (SAR) scenarios and questions and much more.
Because the frontline of any financial institution is the first line of defense, it stands to reason that ill-trained frontline staff will, in essence, be the collapse of your institution. A strong and well educated frontline staff will help develop a strong back office BSA department for your financial institution. Often times, the frontline doesn’t know why they are asking the questions or what the point of BSA truly is.
This webinar will not only give them viable scenarios and how to respond but will also explain why they are asking the questions in the first place. Another valuable section of this webinar will be teaching the frontline when questions need to be asked. Most are familiar with when they should question CTR and MIL related transactions, but being able to look at a customer’s account history can also teach them how to ask for possible SAR situations.
Because the frontline of any financial institution is the first line of defense, it stands to reason that ill-trained frontline staff will, in essence, be the collapse of your institution. A strong and well educated frontline staff will help develop a strong back office BSA department for your financial institution. Often times, the frontline doesn’t know why they are asking the questions or what the point of BSA truly is.
This webinar will not only give them viable scenarios and how to respond but will also explain why they are asking the questions in the first place. Another valuable section of this webinar will be teaching the frontline when questions need to be asked. Most are familiar with when they should question CTR and MIL related transactions, but being able to look at a customer’s account history can also teach them how to ask for possible SAR situations.
Thomas Nollner
Thomas E Nollner has more than 35 years of experience in financial institution supervision and consulting. Mr. Nollner spent 30 years as a National Bank Examiner for the Comptroller of the Currency where he was a safety and soundness examiner and a compliance examiner. As a safety and soundness examiner he examined national banks for capital adequacy, asset quality, management issues, earnings concerns, and liquidity funding. As a compliance examiner, he examined national banks for compliance with consumer laws and regulations such as the Truth-in-Lending Act, the Real Estate Settlement Procedures Act, the Flood Disaster Protection Act, the Community Reinvestment …
Elevate Your Workplace Wellness: 10 Critical Wellness Facto…
The 60 Minutes Introduction to DAX
Launch Your Career: The Ultimate Guide for Emerging Profess…
Future-Proof Your Career: Upskilling Strategies to Stay Rel…
ChatGPT Unlocked: A Beginner’s Guide to AI and ChatGPT
DOL Reverses Course on Independent Contractor Rule for 2026…
Project Management for administrative professionals
ChatGPT for HR - Build HR Policy Framework and Strategy
Handbook Overhaul 2026: Compliance, OBBB Act & Beyond
Managing Toxic & Other Employees Who have Attitude Issues
EBITDA vs GAAP vs IFRS: What Your Business Needs to Know
Managing Difficult Employee Conversations
Harassment, Bullying, Gossip, Confrontational and Disruptiv…
Meeting Fatigue: Break the Cycle of Endless Meetings
Language is Code - Intro to AI - Generative AI - ChatGPT an…
From P-Values to Evidence: Interpreting Statistical Results…
High-Impact Performance Management: Tools, Tactics & Coachi…
Stop Letting That Difficult Person Ruin Your Day: Effective…
Mastering Tough Conversations: Turn Conflict into Clarity, …
AI for Project Managers: Smarter Planning Reporting and Com…
ChatGPT for Innovative Business Advisory Services for Accou…
Mastering Performance Management: Strategies for Continuous…
Latest Trends in Human Error Reduction in GMP Manufacturing
2-Hour Virtual Seminar on The Complexity and Interplay Amon…
Analytical Method Validation Under Good Laboratory Practice…
The Perfect Storm Coming to Healthcare: Value Based Care Me…
Fostering a Culture of Respect: Eliminating Gossip, Rumour…