People make mistakes because systems let them. Reducing human error means understanding behavior and the psychology of error, and knowing exactly where your systems are weak.
This 90-minute human error reduction training focuses on the supervisor's role. You'll learn why supervision matters so much in preventing errors, how to find near root causes and root causes of supervision-related errors, and the five main elements of an error-free environment.
The session covers memory failures, overconfidence, visual detection and vigilance, plus error types, error rates and measurement, trending, prediction and CAPA effectiveness. You'll leave with practical tools to use on the floor in GMP environments.
Preparation, planning, scheduling and communication by supervisors all affect how often errors happen. This course gives practical approaches for floor supervision, ways to get your group in sync, and a method to correct, prevent and avoid repeat issues in GMP environments.
It suits supervisors, managers and directors in operations, manufacturing and plant engineering, QA/QC staff, process improvement and industrial engineers, compliance and regulatory professionals, and corporate counsel.
Preparation, planning, scheduling and communication by supervisors all affect how often errors happen. This course gives practical approaches for floor supervision, ways to get your group in sync, and a method to correct, prevent and avoid repeat issues in GMP environments.
It suits supervisors, managers and directors in operations, manufacturing and plant engineering, QA/QC staff, process improvement and industrial engineers, compliance and regulatory professionals, and corporate counsel.
Ginette M. Collazo
Ginette Collazo, Ph.D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development …
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