If your organization does nothing about turnover, it will probably get worse. This 60-minute employee retention webinar looks at proactive steps that work better than the usual fixes of raising pay or improving managers' people skills.
It starts with some revealing facts: absenteeism is a leading indicator of turnover, engagement surveys can predict turnover accurately up to a year ahead, exit interviews as commonly used are deeply flawed and often misleading, the last people hired tend to be the first to leave, and how people are treated during recruitment, selection and onboarding shapes whether they stay.
You'll then look at what turnover is, its types, the roles HR and line managers should play, and how to reduce it.
WHY SHOULD YOU ATTEND?
Losing good and top performers is costly, while letting poor performers go can be healthy. This session shows what to do to cut avoidable turnover of the people you want to keep.
It suits HR practitioners and HR managers, operating managers and front-line supervisors who share responsibility for retention.
AREA COVERED
- What turnover is and the types of turnover
- Facts and figures about turnover, from absenteeism to exit interviews
- The roles of HR and operating or line managers in cutting turnover
- How to reduce turnover
LEARNING OBJECTIVES
- Define turnover and distinguish its types
- Use absenteeism and engagement surveys as early indicators of turnover
- Recognize the limits of exit interviews as commonly used
- Explain how recruitment, selection and onboarding affect retention
- Clarify the roles of HR and line managers in reducing turnover
- Take proactive steps to cut avoidable turnover
WHO WILL BENEFIT?
- HR Practitioners
- Operating Managers
- Front-line Supervisors
- HR Managers
Losing good and top performers is costly, while letting poor performers go can be healthy. This session shows what to do to cut avoidable turnover of the people you want to keep.
It suits HR practitioners and HR managers, operating managers and front-line supervisors who share responsibility for retention.
- What turnover is and the types of turnover
- Facts and figures about turnover, from absenteeism to exit interviews
- The roles of HR and operating or line managers in cutting turnover
- How to reduce turnover
- Define turnover and distinguish its types
- Use absenteeism and engagement surveys as early indicators of turnover
- Recognize the limits of exit interviews as commonly used
- Explain how recruitment, selection and onboarding affect retention
- Clarify the roles of HR and line managers in reducing turnover
- Take proactive steps to cut avoidable turnover
- HR Practitioners
- Operating Managers
- Front-line Supervisors
- HR Managers
Speaker Profile
William J. Rothwell
William J. Rothwell, PhD, DBA, SPHR, SHRM-SCP, CPTD Fellow, RODC, FLMI is a Distinguished Professor in theWorkforce Education and Development program in the Department of Learning and Performance Systems at thePennsylvania State University, University Park campus.Work ExperienceDr. Rothwell worked full-time in human resources, training and Organization Development in both government (Illinois Office of Auditor General) and in a multinational company (American Brands, #48 on the Fortune 500 list) from 1979 until he joined Penn State University as a professor to head up a graduate program in Human Resource Development/Organization Development He has been a consultant for …
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