Stay interviews help you re-recruit the people you already have, because what attracted employees in the first place is often not what keeps them. Done well, they tend to lift engagement and productivity as well as retention.
This 60-minute stay interview training covers what stay interviews are and are not, how to launch a program, and how to schedule, prepare for and run each conversation. You'll learn the most effective questions, how to probe for honest answers and what to say when you don't have an immediate response.
The session finishes with follow-through: documenting action plans, sharing accountability, following up and forecasting future turnover.
Turnover is costly. Replacing a $10-an-hour employee can cost over $3,000, a $30,000 to $50,000 job over $8,000, and a $100,000 role often more than $200,000. Engaged employees show 65% less turnover in low-turnover organizations and 25% less in high-turnover ones.
This webinar suits any leader, manager or supervisor, in HR, production, accounting, sales, IT or elsewhere, who wants to raise engagement and keep good people.
1. The objective of a stay interview
2. What stay interviews are
3. What stay interviews are not
4. Starting a stay interview program
5. Scheduling and conducting stay interviews
6. Following through
Any Leader, Manager, or Supervisor [HR, Production, Accounting, Sales, IT, etc.] – who wants to increase employee engagement and/or retention.
Turnover is costly. Replacing a $10-an-hour employee can cost over $3,000, a $30,000 to $50,000 job over $8,000, and a $100,000 role often more than $200,000. Engaged employees show 65% less turnover in low-turnover organizations and 25% less in high-turnover ones.
This webinar suits any leader, manager or supervisor, in HR, production, accounting, sales, IT or elsewhere, who wants to raise engagement and keep good people.
1. The objective of a stay interview
2. What stay interviews are
3. What stay interviews are not
4. Starting a stay interview program
5. Scheduling and conducting stay interviews
6. Following through
Any Leader, Manager, or Supervisor [HR, Production, Accounting, Sales, IT, etc.] – who wants to increase employee engagement and/or retention.
Pete Tosh
Pete Tosh is the Founder of The Focus Group, a management consulting and training firm that assists organizations in sustaining profitable growth through four core disciplines:Implementing Strategic HR InitiativesMaximizing Leadership EffectivenessStrategic PlanningEnhancing Customer LoyaltyThe Focus Group has provided these consulting and training services to manufacturing and service organizations across the U.S., Canada, Europe, and the Middle East. Pete has worked closely with the leadership teams of organizations such as Exxon, Brinks, EMC, State Farm, Marriott, N.C.I. YKK and Freddie Mac Pete holds a B.A. degree in Psychology from Emory and Henry University and Masters degrees in both Business Administration and …
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