Workplaces can be cauldrons of emotions … which can lead to the environment becoming toxic. Emotions are natural human responses to events. We're encoded to tolerate a certain amount of emotional stress - after a point, the emotional stress becomes toxic - lengthy exposure to elevated stress is very unhealthy.
On an individual level, it can cause physical symptoms, memory challenges, and an inability to concentrate, along with feelings of frustration and overwhelm. At the group or organizational level, overly emotional workplaces have higher turnover, more absenteeism, challenging relationships, and lower productivity.
Generally, the emotional tone(culture) of any given organization flows from the top down. It can be difficult to make sustained changes at the organizational level using a bottom-up approach. At the team level, however, changes can be made and sustained by the team members.
Whether the external change is possible or not, individuals can protect themselves by understanding what's happening, and developing skills, techniques, and strategies that will make them, and the workplace, healthier.
Are you feeling Frustrated? Exhausted? – trying to deal with all the emotions that swirl around in your workplace. Feeling like you just don’t know what to do?
Sometimes it’s the same person you have to deal with day in and day out – you feel overwhelmed and just want to avoid them, but you can’t – you have a job to do – things to get done.
Sometimes you’re blindsided – suddenly, out of the blue someone is angry at you or accusing you – everything was going fine – then BOOM – they became unhinged – often you don’t even know why – you’re thinking “where did that come from”?
You dread going into some meetings/situations knowing emotions will be flying around. You hope it won’t happen this time, but it does, one person is using emotional blackmail, another’s playing the martyr, and someone else is being a persecutor. You just want to “get away”.
Somehow you survive the workday, then on the way home, you replay one or more of those situations over and over, regretting you didn’t do something different while feeling hopeless that things will never change.
Imagine if you didn’t have to feel this way – you have the confidence and skills to deal with those emotional situations, diffuse the situation, and get everyone back on track … with grace and ease.
You will leave this webinar with a clear understanding of what drives these emotional outbursts and how to use a 3 step process to deal with them constructively and productively.
You will know how to use the Art of Emotional Aikido – you’ll be able to protect yourself from even the harshest attacks.
You will be able to leave “work at work” and enjoy your personal time without having to replay events of the day.
Think about it:
Are you feeling Frustrated? Exhausted? – trying to deal with all the emotions that swirl around in your workplace. Feeling like you just don’t know what to do?
Sometimes it’s the same person you have to deal with day in and day out – you feel overwhelmed and just want to avoid them, but you can’t – you have a job to do – things to get done.
Sometimes you’re blindsided – suddenly, out of the blue someone is angry at you or accusing you – everything was going fine – then BOOM – they became unhinged – often you don’t even know why – you’re thinking “where did that come from”?
You dread going into some meetings/situations knowing emotions will be flying around. You hope it won’t happen this time, but it does, one person is using emotional blackmail, another’s playing the martyr, and someone else is being a persecutor. You just want to “get away”.
Somehow you survive the workday, then on the way home, you replay one or more of those situations over and over, regretting you didn’t do something different while feeling hopeless that things will never change.
Imagine if you didn’t have to feel this way – you have the confidence and skills to deal with those emotional situations, diffuse the situation, and get everyone back on track … with grace and ease.
You will leave this webinar with a clear understanding of what drives these emotional outbursts and how to use a 3 step process to deal with them constructively and productively.
You will know how to use the Art of Emotional Aikido – you’ll be able to protect yourself from even the harshest attacks.
You will be able to leave “work at work” and enjoy your personal time without having to replay events of the day.
Think about it:
Michael Healey
Michael Healey Since 1987 he has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement and enhancing organizational capacity.From large multi-national to entrepreneurial organizations, government and NGO's, and across the spectrum of executive, senior managers, supervisors and staff
Handbook Overhaul 2026: Compliance, OBBB Act & Beyond
Fostering a Culture of Respect: Eliminating Gossip, Rumour…
Excel Spreadsheets; Develop and Validate for 21 CFR Part 11…
Paying and Receiving Payments for Referrals: You Can Go to …
Tattoos, hijabs, piercings, and pink hair: The challenges …
Ten Red Flags that Signal Financial Distress in Business Cu…
Excel + AI: The Smart User's Guide to Faster, Easier Work w…
The Age-Inclusive Workplace: How to Lead and Work Across Ge…
The Importance of the first 5 seconds when presenting
The New W4 - How to Assist Employees with Proper Completion…
Transforming Anger And Conflict Into Collaborative Problem …
4-Hour Virtual Seminar on Management Skills For New Managers
Microsoft Excel PivotTables: Basics of Data Analysis for Bu…
Supervisor Excellence: Skills to Lead High-Performing Teams
Tools for New Managers: Connecting with Employees to Optimi…
Fatal Errors Employers Make When Updating Employee Handbook…
The Manager’s Playbook for Leading After Layoffs: Quickly R…
Conquer Toxic People - Learn To Protect Yourself And Get Yo…
Elevate Your Workplace Wellness: 10 Critical Wellness Facto…
Thriving in a Hybrid Workplace: Keys to Leadership and Team…
Excel - Lists and Tables - A Beginner's Guide to Managing L…
Launch Your Career: The Ultimate Guide for Emerging Profess…
Mastering Performance Management: Strategies for Continuous…
Pivot tables beginner to advanced + 20 advanced Pivot table…
Gossip-Free: Leadership Techniques to Quell Office Chatter
Strategic ways to build your professional brand
Rewiring Your Emotional Triggers: Leading with Clarity and …
AI Fundamentals for All Leaders and Managers: How to Work S…
The $1M Mistake: EEOC Discrimination Claims Employers Make …
ChatGPT Jumpstart From intro to Download to Personal Assist…
Using Claude in Excel for Productivity, Automation & Data A…
2-Hour Virtual Seminar on the 6 Most Common Problems in FDA…
Do's and Don'ts of Documenting Employee Behaviour, Performa…
Why EBITDA Doesn't Spell Cash Flow and What Does?
HIPAA Compliance in 2026 — Practical Strategies for Breach …
FDA Regulation of Artificial Intelligence/ Machine Learning
How to Write Procedures to Avoid Human Errors
Secrets Of Psychology - Why People Do The Things They Do
AI in B2B Marketing: What Your Compliance Team Needs to Know