Emotional intelligence (EI) covers how well you recognize and manage your own emotions, respond to other people's, and build working relationships. This introductory 60-minute emotional intelligence webinar shows how to put those skills into practice.
Developing self-awareness tends to raise productivity and job satisfaction, and leads to clearer communication, more empathy and better rapport. Using practical examples, you'll learn to connect with others, manage stress and find what triggers you.
The session walks through the 12 signs of emotional intelligence, emotional hijacking, self-management, self-motivation, empathy and social awareness, including group interactions and positive listening.
Strong EI skills help individuals and teams through difficult situations. This session introduces the field and identifies practical steps for recognizing the 12 signs of emotional intelligence and developing your own.
It suits senior HR executives and HR leaders, senior executive team members, directors, coordinators and supervisors, and anyone leading leadership or culture change.
Introduction to emotional intelligence
What is emotion
Self-management
Self-motivation
Empathy
Social awareness
Anyone who wants to maximize their business relationships for continued success increases their self-awareness and emotional management through emotional intelligence skills.
Strong EI skills help individuals and teams through difficult situations. This session introduces the field and identifies practical steps for recognizing the 12 signs of emotional intelligence and developing your own.
It suits senior HR executives and HR leaders, senior executive team members, directors, coordinators and supervisors, and anyone leading leadership or culture change.
Introduction to emotional intelligence
What is emotion
Self-management
Self-motivation
Empathy
Social awareness
Anyone who wants to maximize their business relationships for continued success increases their self-awareness and emotional management through emotional intelligence skills.
Margie Faulk
Margie Faulk is a senior level human resources professional with over 15 years of HR management and compliance experience. A current Compliance Advisor for HR Compliance Solutions, LLC, Margie, has worked as an HR Compliance advisor for major corporations and small businesses in the small, large, private, public and Non-profit sectors. Margie has provided small to large businesses with risk management strategies that protect companies and reduces potential workplace fines and penalties from violation of employment regulations. Margie is bilingual (Spanish) fluent and Bi-cultural.Margie’s area of expertise includes Criminal Background Screening Policies and auditing, I-9 document correction and storage compliance, …
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