The regulators want financial institutions to comply with their appraisal guidance. But more importantly, the regulators intend for banks to recognize and avoid situations that create risk for their specific institution. Operational risk incorporates many of the other types of risk an institution can face. There are some conditions under which a faulty appraisal program can inflate a bank's operational risk. This webinar will look closely at those situations and options to avoid them.
WHY SHOULD YOU ATTEND?
- Banks are astute in assessing credit risk, but often underestimate the risk to the institution from lack of full compliance with the Interagency Appraisal and Evaluation Guidelines
- Most banks are not aware that inefficient and improper linkages of the appraisal function with other departments within the institution can create an added risk to the institution
- The big focus in banks is on credit risk, followed by market risk, but internal practices can also enhance risk to a bank's operation
- Many banks' compliance monitoring and risk assessment processes overlook the appraisal function
- This webinar provides context for a better understanding of operational risk and how the appraisal function may enhance or impair the soundness of an institution
AREA COVERED
1. You will be given a framework for and ideas to allow your bank to customize its ORM program.
2. You will learn:
- The impact of the appraisal function on the institution and its operational risk
- How, with an effective ORM program, the appraisal function facilitates loan production and also reduces risk
- How people play a part in successful operational risk management
- How technology can have an impact on operational risk management
- Some warning signs of poor appraisal function integration in operational risk management
LEARNING OBJECTIVES
You will learn:
- How the interagency appraisal and evaluation guidelines stress risk assessment in the appraisal program?
- The definition of operational risk and how this flows through the entire organization, including the appraisal function
- That operational risk can be managed, but not eliminated
- About ORM, discipline, and practice for managing operational risk
- The problems with retaining a more traditional system of risk discipline silos
- The importance of transparency in the ORM process
WHO WILL BENEFIT?
- CEOs and presidents of community banks
- Credit administration officers
- Chief appraisers/appraisal function managers
- Credit officers involved in the appraisal function
- Credit reviewers and other credit side personnel
- Lending group managers
- Employees tasked with elements of the appraisal function
- Banks are astute in assessing credit risk, but often underestimate the risk to the institution from lack of full compliance with the Interagency Appraisal and Evaluation Guidelines
- Most banks are not aware that inefficient and improper linkages of the appraisal function with other departments within the institution can create an added risk to the institution
- The big focus in banks is on credit risk, followed by market risk, but internal practices can also enhance risk to a bank's operation
- Many banks' compliance monitoring and risk assessment processes overlook the appraisal function
- This webinar provides context for a better understanding of operational risk and how the appraisal function may enhance or impair the soundness of an institution
1. You will be given a framework for and ideas to allow your bank to customize its ORM program.
2. You will learn:
- The impact of the appraisal function on the institution and its operational risk
- How, with an effective ORM program, the appraisal function facilitates loan production and also reduces risk
- How people play a part in successful operational risk management
- How technology can have an impact on operational risk management
- Some warning signs of poor appraisal function integration in operational risk management
You will learn:
- How the interagency appraisal and evaluation guidelines stress risk assessment in the appraisal program?
- The definition of operational risk and how this flows through the entire organization, including the appraisal function
- That operational risk can be managed, but not eliminated
- About ORM, discipline, and practice for managing operational risk
- The problems with retaining a more traditional system of risk discipline silos
- The importance of transparency in the ORM process
- CEOs and presidents of community banks
- Credit administration officers
- Chief appraisers/appraisal function managers
- Credit officers involved in the appraisal function
- Credit reviewers and other credit side personnel
- Lending group managers
- Employees tasked with elements of the appraisal function
Speaker Profile
Heidi C. Lee
Heidi Lee is a commercial review appraiser with 18 years of experience at Whitney National Bank, a mid-sized financial institution. Since retiring from Whitney Bank in 2011, Heidi has founded Appraisal Review and Consultation to share her skills and appraisal regulatory knowledge base with other financial institutions. Her firm offers commercial review services and appraisal policy/procedures assistance to small- and medium-sized banks across the country.She has earned the MAI and the AI-GRS designations issued by the Appraisal Institute and the MRICS designation issued by the Royal Institution of Chartered Surveyors. She holds a general appraiser certification in Louisiana and Texas …
Upcoming Webinars
Handbook Overhaul 2026: Compliance, OBBB Act & Beyond
Fostering a Culture of Respect: Eliminating Gossip, Rumour…
Excel Spreadsheets; Develop and Validate for 21 CFR Part 11…
Paying and Receiving Payments for Referrals: You Can Go to …
Tattoos, hijabs, piercings, and pink hair: The challenges …
Ten Red Flags that Signal Financial Distress in Business Cu…
Excel + AI: The Smart User's Guide to Faster, Easier Work w…
The Age-Inclusive Workplace: How to Lead and Work Across Ge…
The Importance of the first 5 seconds when presenting
The New W4 - How to Assist Employees with Proper Completion…
Transforming Anger And Conflict Into Collaborative Problem …
4-Hour Virtual Seminar on Management Skills For New Managers
Microsoft Excel PivotTables: Basics of Data Analysis for Bu…
Supervisor Excellence: Skills to Lead High-Performing Teams
Tools for New Managers: Connecting with Employees to Optimi…
Fatal Errors Employers Make When Updating Employee Handbook…
The Manager’s Playbook for Leading After Layoffs: Quickly R…
Conquer Toxic People - Learn To Protect Yourself And Get Yo…
Elevate Your Workplace Wellness: 10 Critical Wellness Facto…
Thriving in a Hybrid Workplace: Keys to Leadership and Team…
Excel - Lists and Tables - A Beginner's Guide to Managing L…
Launch Your Career: The Ultimate Guide for Emerging Profess…
Mastering Performance Management: Strategies for Continuous…
Pivot tables beginner to advanced + 20 advanced Pivot table…
Gossip-Free: Leadership Techniques to Quell Office Chatter
Strategic ways to build your professional brand
Rewiring Your Emotional Triggers: Leading with Clarity and …
AI Fundamentals for All Leaders and Managers: How to Work S…
The $1M Mistake: EEOC Discrimination Claims Employers Make …
ChatGPT Jumpstart From intro to Download to Personal Assist…
Using Claude in Excel for Productivity, Automation & Data A…
2-Hour Virtual Seminar on the 6 Most Common Problems in FDA…
Do's and Don'ts of Documenting Employee Behaviour, Performa…
Why EBITDA Doesn't Spell Cash Flow and What Does?
HIPAA Compliance in 2026 — Practical Strategies for Breach …
FDA Regulation of Artificial Intelligence/ Machine Learning
How to Write Procedures to Avoid Human Errors
Secrets Of Psychology - Why People Do The Things They Do
AI in B2B Marketing: What Your Compliance Team Needs to Know