Human error drives a large share of quality and production losses, and while it will never be eliminated, many problems can be prevented. Errors often begin with design, procedures, training and the work environment, all of which can be changed. This 90-minute human error reduction webinar is built for GMP manufacturing floor supervisors.
You'll cover the background and facts of human error, why prevention matters for regulatory and business reasons, how training and supervision affect errors, types of error, and common traps such as memory failures, overconfidence, visual detection and vigilance.
The session explains how to manage human error deviations, identify root and near-root causes, link them to CAPA, measure error rates in your department, and use trending, tracking and prediction, with current trends in human error issues.
Supervisors play a central role in building a highly reliable team. This course gives practical approaches for supervising on the floor, getting your group in sync, and using a specific method to correct, prevent and avoid repeat errors, with tools you can use right away.
It suits supervisors, training managers, managers and directors in operations, manufacturing, plant engineering, QA/QC and process improvement, as well as engineers, compliance officers, regulatory affairs professionals and corporate counsel.
Supervisors play a central role in building a highly reliable team. This course gives practical approaches for supervising on the floor, getting your group in sync, and using a specific method to correct, prevent and avoid repeat errors, with tools you can use right away.
It suits supervisors, training managers, managers and directors in operations, manufacturing, plant engineering, QA/QC and process improvement, as well as engineers, compliance officers, regulatory affairs professionals and corporate counsel.
Ginette M. Collazo
Ginette Collazo, Ph.D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development …
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